Notify us of claims made – We’ll lend a helping hand


At, we mean it when we say we’re here for you. Going the extra mile means providing you with as many as 14 quotations for car insurance in 1 glance so that you can choose the best plan that works for you, providing rewards, and being the 1-stop platform for all your lifestyle insurance needs. In fact, we even have an official store on Shopee.

Convenience, simplicity, reliability, and choices – they are the pillars of GoInsuran’s services. won the General Insurance category (Digital) in theMalaysian Technology Excellence Awards 2022, which recognises our efforts towards making it easier for Malaysians to purchase insurance within a few clicks.

Now, GoInsuran even provide support for your claims after you’ve submitted it.

Supporting you further, at no charge  – We’ve your back, even after you’ve purchased an insurance plan. We’ll still assist you after you’ve submitted a claim. Just notify us by filling in the form.

Submit all the required documents and we’ll look into speeding up the claim process, minimising any inconveniences for you.

Who can use this GoInsuran support?

It’s for anyone who purchased insurance plan(s) that was issued by any of our panel of 14 insurers via However, as a gesture of goodwill, we’ll also assist to follow up on claims for policies that weren’t purchased with our panel of insurers or via

Here’s how it works:

  1. Submit required documents via
  2. Claim documents are channelled to the Claim Department.
  3. Representative from forwards to the respective insurer.

Need more details on claims submission? You may also refer to the motor claim guide by PIAM (Persatuan Insurans Am Malaysia).

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